Service 18 of 20
Alert & Notification System
Be informed of every important event in real time
Multi-channel alert and notification system for your business.
Ideal for: SMEs, NGOs, security services, schools, field teams
Alert & Notification System
AI-powered • Available in Kinshasa
The Problem
- Important information not transmitted in a timely manner.
- No centralized notification system.
- Scattered communication channels.
- Risk of missing critical events.
- Difficulty reaching the right people quickly.
The Solution
- Multi-channel alerts (WhatsApp, email, SMS).
- Automatic escalation in case of no response.
- Notification scheduling.
- Complete alert history.
- Targeting by team, department or individual.
Features
Multi-channel
Notifications via WhatsApp, email, SMS and push notifications.
Smart escalation
If an alert is not handled, it is automatically escalated.
Scheduling
Schedule recurring or one-time notifications.
Precise targeting
Send alerts to the right people based on their role.
History
View complete history of all sent alerts.
Statistics
Open rate, response time, escalation rate.
Setup process
Audit of your communication needs.
Configuration of channels and rules.
Creation of notification templates.
Setup of escalations.
Testing with real scenarios.
Deployment and monitoring.
Benefits
Ready to boost your business with this solution?
Contact us for a free demo or a custom quote.
📞 +243 813 991 342 | 📧 contact@itvities.com